Within our Business Plus plan, you can choose to show, hide, or require certain Work Order fields when creating or completing work orders.
This gives you more control of ensuring the Work Orders that you desire and helps you easily track all Work Orders. This ability can be found within your settings tab.
NOTE: This feature is only available on the Business Plus plan.
How to Edit your Work Order Configuration
Navigate to Settings
Click on Work Order Configuration
Click on Creating a Work Order or Completing a Work Order
By default, all fields are set to Optional
Change any fields you’d like to Optional, Required, or Hidden
Requirements for Creating a Work Order
You can hide certain fields or make them a requirement to complete before a new work order is created!
The following items to have Optional, Hidden, or Required
Description: The Details of the Work Order
Priority: The urgency of the Work Order
Images: Any Photos for the Work Order
Assigned User: The Primary User Assigned to the Work Order
Additional Assigned User: Other users on the Work Order
Assigned Team: A group of users you wish to assign to the Work Order
Assigned Asset: Choose the Asset/Unit/Equipment for the Work Order
Assigned Location: Where the Work Order is taking place
Due Date: When you would like the work to be done by
Category: What type of Work Order you are performing
Purchase Orders: On the Business Plus Plan, link any relevant Purchase Orders
Files: Select to have files on the work order
Signature: Choose to have a signature required to complete Work Orders
TIP:
Select as Optional if you might use that field in your work orders.
Select Hidden if you do not need this field in your work orders.
Select Required if you will always need this field to show up on your work orders!
Requirements for Completing a Work Order
You can configure your work orders to hide certain fields or always make them a requirement to update in order to complete the work order.
Files: Require Files be added to complete a Work Order (Optional or Required)
Task: Require Tasks be accomplished to complete a Work Order (Optional or Required)
Time: Require that time be entered to complete a Work Order (Optional, Required, or Hidden)
Parts: Require that parts are added in order to complete a Work Order (Optional, Required, or Hidden)
Cost: Require that cost be entered in to complete a Work Order (Optional, Required, or Hidden)
