Available On: Premium, Professional, Enterprise
Overview
Accurately recording time spent on a job is essential — especially when you're out in the field. UpKeep makes this easy across both web and mobile:
On the web app, you can either manually enter the total time spent or start a manual timer directly from the work order.
On the iOS and Android apps, a built-in timer lets technicians start, pause, and stop time tracking on the go — ideal for real-time updates at the job site.
Pro Tip: If you assign hourly labor rates to your technicians or specific users, UpKeep can automatically calculate labor costs and add them to your work orders — making cost tracking seamless. Learn to add an hourly rate to technicians.
How to Add Time on Web
Click into your work order to pull it up on your screen.
To start a timer, select the Start Timer option.
To manually add time, select the Labor tab and then select Add Time.
How to Use the Timer on Mobile
Tap into the work order.
Tap Start Working.
The timer starts immediately when you tap Start Working.
Tap again to pause or stop.
Note: Alternatively, in the mobile app, tap the Add Time button to manually record time on the work order.
Best Practices
Use the mobile timer for live work in the field — it captures accurate elapsed time without manual math.
Use manual entry on the web when logging time after the fact (e.g., backfilling completed work).
Set hourly labor rates so labor costs roll up automatically into work order reporting.
FAQ
Can I still manually enter time?
Yes. Use the Add Time button on web (Labor tab) or in the mobile app to enter time manually.
Will labor costs calculate automatically?
Yes, if you've assigned hourly rates to the technician or user. Learn how to add an hourly rate.