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How to Record Time to a Work Order

Learn how to add time to a work order to record the time spent!

Updated today

Available On: Lite, Starter, Professional and Business Plus


Accurately recording time spent on a job is essential—especially when you're out in the field. UpKeep makes this easy across both web and mobile:

  • On the web app, you can either manually enter the total time spent or start a manual timer directly from the work order.

  • On the iOS and Android apps, you’ll find a built-in timer that allows technicians to start, pause, and stop time tracking on the go—ideal for real-time updates at the job site.

This article covers:

  • How to enter and track time on web and mobile

  • How to use the mobile and web timer features effectively

Pro Tip: If you assign hourly labor rates to your technicians or specific users, UpKeep can automatically calculate labor costs and add them to your work orders—making cost tracking seamless.


How to Add Time on Web

  1. Click into your work order to pull it up on your screen

  2. To Start a Timer select the Start Timer Option

  3. To Manually add time select the Labor Tab and then select Add Time


How to Use the Timer button

  1. Click into your work order to pull it up

  2. Click onto the Time button

  3. Click on Start Timer

  4. Follow the same steps to stop the timer!

  5. Time is automatically calculated and added to the work order


How to use the Timer on Mobile

  1. Tap into the work order

  2. Tap on Start Working

  3. The timer starts when you tap on "Start Working"!

NOTE: Alternatively, in the mobile app, just tap on the Add Time button to manually record the time into the work order.


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