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How to Use Guided Questions in UpKeep Nova

Learn how Guided Questions in UpKeep Nova automatically surface suggested responses and clarify prompts during chat, app building, and workflow creation.

UpKeep Nova periodically sends guided questions along with suggested responses while you work, helping resolve ambiguous prompts, surface missing context, and clarify contradictions across standard chat, App building, and Workflow creation.


Key Capabilities

  • Proactive Clarification: Nova detects ambiguous or incomplete prompts and automatically asks targeted clarifying questions.

  • Suggested Responses: Select from one-click suggested answers or type custom context to keep your momentum going.

  • Multi-Context Support: Works seamlessly across standard Nova chat interactions, App Builder sessions, and Workflow creation.

  • Context Gap Resolution: Eliminates guesswork by pinpointing exact information gaps or conflicting instructions before executing tasks.


Step-by-Step Guide

  1. Start a conversation, build an app, or create a workflow inside UpKeep Nova.

  2. If Nova detects ambiguity or needs additional context, a Guided Questions prompt will appear inline with suggested response buttons.

  3. Click one of the Suggested Responses for a fast response, or type a detailed answer in the text box.

  4. Click Submit or hit Enter to provide Nova with the updated context.

  5. Nova immediately resumes building or answering with full alignment to your requirements.


Best Practices

  • Use One-Click Suggestions for Speed: Select a suggested response when it accurately reflects your intent to save time.

  • Provide Specific Context: When prompts involve custom business rules or specialized assets, type specific details instead of using general answers.

  • Address Contradictions Early: If Nova highlights conflicting instructions, clarify the priority rule so future steps run smoothly.


Use Cases

  • Building Custom Nova Apps: When building a work order tracking app, Nova asks guided questions to confirm preferred field layouts and user permissions.

  • Designing Automated Workflows: Nova prompts you to specify trigger conditions or fallback assignees when creating complex multi-step maintenance workflows.

  • Refining Complex Chat Prompts: While analyzing asset performance data, Nova asks clarifying questions to determine whether to group results by location or asset tier.


FAQ

When do Guided Questions appear?
Guided Questions appear automatically whenever Nova encounters an ambiguous request, conflicting instructions, or missing details required to complete your task.

Do I have to choose one of the suggested responses?
No. Suggested responses are optional shortcuts. You can always type a custom response to provide specific context.

Are Guided Questions available across all Nova features?
Yes. Guided Questions work during standard Nova chat, App Builder sessions, and Workflow creation.

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