Nova can now proactively analyze your UpKeep data and send you actionable insights, complete with ready-to-use prompts, so you don’t have to figure out what to ask or how to ask it.
This feature is designed to help you get value from Nova faster, while also showing best practices for effective prompting. Check out this example!
What Are Nova Actionable Insights?
Nova Actionable Insights are automated recommendations generated by Nova after analyzing data in your UpKeep account. Each insight:
Identifies a potential opportunity or issue in your account
Explains why it matters
Provides a pre-written Nova prompt to help you take action immediately
These insights are delivered directly to your email inbox.
How It Works
Nova analyzes your UpKeep data: Behind the scenes, Nova reviews relevant data in your account (such as assets, PMs, schedules, and workflows).
You receive an email from Nova containing
Up to three actionable insights
A brief explanation of each insight
A suggested solution or next step
Launch Nova with a pre-built prompt: Each insight includes a “Try it with Nova” button. When you click it:
UpKeep opens
Nova automatically slides open
A fully written prompt is already waiting in the chat
Click Send and let Nova do the work: No editing required. Simply click Send, and Nova will carry out the task, such as:
Creating preventive maintenance templates
Fetching relevant assets
Generating schedules or workflows
Why This Is Helpful
No prompt writing required: Nova generates the insight and the prompt, ensuring it has the right context from the start.
Learn by example: These prompts are great examples of what “good” Nova prompts look like, especially when sharing best practices with customers or teammates.
Proactive recommendations: Nova surfaces things you may not have thought to ask about, helping you uncover opportunities faster.
Example Use Case
You receive an insight suggesting that a monthly preventive maintenance (PM) template could improve consistency for a specific asset group.
After clicking Try it with Nova, Nova:
Identifies the relevant assets
Creates the PM template
Applies the appropriate schedule
All from a single click.
Who Can Receive Nova Actionable Insights Emails?
Right now, to receive Nova Actionable Insights emails, you must:
Be a Full Admin in your UpKeep account
Have at least 100 work orders in your account
Have at least 3 work orders updated within the last 7 days
If your account doesn’t yet meet these criteria, you won’t receive the email until enough recent data is available.
Nova is just getting started.
This is the first step toward an always-on digital teammate—one that continuously looks for ways to make your maintenance operations more efficient.