🧠 Overview
The Learning Model is the admin configuration console that powers everything downstream in UpKeep Learn — AI course generation, skill gap analysis, and compliance tracking. Configure it once and the rest of Learn gets smarter automatically.
Find it at app.onupkeep.com/lms/settings/learning-model.
✨ Key Capabilities
Organization profile — company profile, industry, geography, and regulatory frameworks
Content Standards — tone, preferred/banned terms, training defaults, custom AI instructions
Job Titles — roles with required skills, team compliance %, and onboarding path links
Skills — your skills and certifications catalog with work context requirements
Sources — which Library items the AI can use as knowledge when generating courses
The Five Tabs
1. Organization
Define your company profile like industry and geography.
2. Regulatory Frameworks
Set up the regulatory frameworks defining the sets of rules and standards that your organization must follow to operate legally, safely, and responsibly within your industry. This, along with your organization settings, grounds every AI-generated course in your real operating context.
3. Content Standards
Set the rules for how training content should read and feel:
Tone — formal, conversational, etc.
Preferred and banned terms — keep terminology consistent
Training defaults — default length, format, assessment style
Custom AI instructions — additional guidance the course generator should always follow
4. Job Titles
Manage the roles in your organization:
Attach required skills to each role
Monitor team compliance % against role requirements
Link onboarding paths so new hires follow the right sequence
5. Skills
Your central catalog of skills and certifications. For each skill, define work context requirements — where it applies (asset, work order, permit, inspection, or training).
6. Sources
Control which Library items the AI can use as knowledge when generating courses. Only items with AI synthesis enabled in the Library appear here. See Manage your Content Library in UpKeep Learn.
🔧 Getting Started
Go to Settings → Learning Model (or open it directly at app.onupkeep.com/lms/settings/learning-model)
Start on the Organization tab and complete your company profile
Add Regulatory Frameworks for your organization
Open Content Standards and set tone, terms, and defaults
Build out your Skills catalog with work context requirements
Define Job Titles and attach required skills to each
Review Sources to confirm the right Library items are AI-enabled
Click Save on each tab as you go
💡 Best Practices
Complete Organization and Content Standards first — every downstream feature relies on them
Keep your Skills catalog lean and specific — broad skills make compliance tracking fuzzy
Use banned terms to prevent outdated product names or deprecated jargon from creeping into courses
Audit Sources regularly to keep AI-generated content fresh and accurate
Revisit Job Titles when roles or required skills change
🎯 Common Use Cases
Compliance tracking — monitor team compliance % against role requirements and close gaps proactively
AI course generation — generate targeted training grounded in your standards and sources
Skill gap analysis — identify where teams are missing required skills and certifications
❓ FAQ
Do I have to fill out every tab before using Learn?
You can start generating courses with just Organization and Content Standards configured, but Job Titles, Skills, and Sources unlock the full value.
How do Sources connect to the Library?
Items in the Library with AI synthesis enabled automatically appear under Learning Model → Sources.
Can I change these settings later?
Yes — the Learning Model is fully editable. Updates apply to newly generated courses going forward.
Who can edit the Learning Model?
Admins with access to Learn settings. Check your role permissions if you can't see the option.