Nova can now be customized to match the way you like to work. You can adjust Nova’s tone, response style, and even set rules for how actions are performed — such as assigning work orders automatically or removing emojis from responses.
Custom Nova Preferences
Open Preferences
Set Response Preferences
Create Automation Rules
Set Nova to always assign new work orders to you
Add a rule for Nova to include instructions when creating a work order
Configure assets to automatically have a certain category
Set default priorities for new requests
Save Your Preferences
Click Save to apply your changes
Nova will automatically use these preferences in future interactions
Review and Adjust Anytime
Revisit your Preferences to make updates
Nova will continue to learn your style over time, giving you faster, more tailored responses
Example
When creating a work order (e.g., “Replace the cabin air filter”), Nova can:
Automatically assign the work order to you
Keep the response short and clear
Include a set of helpful instructions for completing the task
Summary
Nova Preferences let you:
Control the tone and style of Nova’s responses
Automate repetitive choices
Fine-tune how information is presented
Make Nova smarter and more aligned with how you like to work


