Analytics - Requests

See when and who submitted work orders and how frequent so you can plan where to deploy your resources with greater precision

Ben On avatar
Written by Ben On
Updated over a week ago

Available On: Starter, Professional and Business Plus

*Starter Plan is limited to 30 Day History in Analytics

Request Analysis in UpKeep offers a comprehensive view of maintenance request timelines, spanning from initiation to completion. It allows you to identify the most frequent requesters and common request types made by individuals. With Request Analysis, you can track who submitted work orders, their frequency, and when they were submitted. πŸ“ŠπŸ“‹πŸ”πŸ“…πŸš§πŸ‘¨β€πŸ”§πŸ“ˆπŸ•’

⚠️It may take an 1-2 hours to see any new changes reflected in the data for Analytics

How to Use Requests Analysis

The Request Analysis report is particularly valuable for teams with numerous requester users. It provides an insightful overview of maintenance requests, including cycle times and essential metrics related to both approved and declined requests. This comprehensive data empowers teams to effectively manage and optimize their maintenance request workflow. πŸ“ŠπŸ“‹πŸ”πŸ“…πŸš§πŸ‘¨β€πŸ”§πŸ“ˆπŸ•’πŸš€

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