UpKeep sends email notifications and push notifications on your mobile devices. This article explains how you can manage those notifications.
NOTE: Keep in mind this applies only to individual users, you cannot toggle on/off someone else’s email or push notifications.
How to Manage Your Email Notifications
Users have the option to choose the email notifications that they wish to receive. You can disable and enable:
Email Updates for Work Orders and Messages
Email Updates for Requested Work Orders
Daily Summary Emails
Purchase Order Emails
TIP: Your email notifications will have to match the settings you have toggled on in the mobile iOS or Android app!
Start by selecting Profile (click the person icon in the upper right)
Then, select View Profile
Toggle on/off to Enable/Disable all Email Notifications or when toggled ON, select the emails you do want.
Once toggled, the Settings will save!
How to Manage Push Notifications on your Mobile Devices
The mobile app also has a built-in notifications hub in case you miss a push notification!
First, navigate to your Settings section and tap on Edit Profile
Then, select Push Notification Settings to be redirected to your iOS device’s UpKeep app settings.
Or you can also navigate straight to your device’s app settings
Tap on Notifications and make sure “Allow Notifications” is toggled on
Adjust your alerts the way you prefer and you’re all set!
You’ll need to start in your Android device’s settings and navigate to Apps and select UpKeep
Then tap on Notifications
Make sure that “Show Notifications” is toggled on
Adjust your preferences as needed and you’re all set!
For questions or concerns please reach out to Support at [email protected] or via chat in your Upkeep account under Contact US.