Ever go on vacation come back and forget what all your passwords are? That's ok! You can easily reset your password or change your password with in your UpKeep account.

Please note, ONLY the user themselves can change a password for their account. Admins have no ability to change the password.

If you do NOT receive the password reset email, please check your junk and spam folders. If you do not see it, send an email to [email protected] with the email address you log in with and say "please provide temp password"


How to Change Your Password On Web

  1. Click on your Profile Icon (the person button in the upper right hand corner)

  2. Then, select View Profile

  3. Select Change Password (blue words under your email address)

  4. Type in your Current Password

  5. Enter New Password

  6. Confirm New Password

  7. Finally, click on Save or the checkmark box!


How to Change Your Password On IOS Mobile

  1. Select Settings

  2. Click Edit Profile

  3. Then, tap Change Password

  4. Enter in your New Password

  5. Tap Save to save your new password!

Forgot your password? You can reset it here.


How to Change Your Password On Android Mobile

  1. Select Settings

  2. Select Edit Profile

  3. Select Change Password

  4. Enter New Password

  5. Save


Forgot your password?

Don't worry about forgetting your password--all you need is your email address to reset to a new one.

On the login page, go ahead and press the "Reset your Password?" option right below the login form.

Click here to access the page to reset your password: https://app.onupkeep.com/#/login/reset-password

Web:

Image 2022-09-19 at 12.18.10 PM

Mobile Device:

Slack _ Candice Ray _ UpKeep 2022-09-19 at 12.17.35 PM

If you do NOT receive the password reset email, please check your junk and spam folders. If you do not see it, send an email to [email protected] with the email address you log in with and say "please provide temp password"

For questions or concerns please reach out to Support at [email protected] or via chat in your Upkeep account under Contact US.

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