How to Change Your Email Address/Username

This doc will show you how to change your email address/username

Joseph Schmitt avatar
Written by Joseph Schmitt
Updated over a week ago

With UpKeep, you have the flexibility to change your email whenever necessary. Whether someone else is taking over your account or you simply want to update your email, it's a straightforward process to keep your account information up to date! πŸ“§πŸ”„πŸ”’

⚠️Admins cannot edit the email addresses of existing users

When it's necessary to update the email for a team member who has previously logged in, they should log in and make the email change themselves through their profile settings.

However, if the team member has never logged into UpKeep before, you can simply delete their existing profile from the team and then re-add them with the correct email. This ensures that their account information is accurate and up to date. πŸ”πŸ‘₯πŸ“§πŸš€

Change Email in UpKeep

  1. Select View Profile

  2. Click select the 3 vertical option dots

  3. Change the email/username, then select Save

Once the email address is updated that will be the new email you use to log in!


Did this answer your question?