Available On: Business Plus
Downtime ⏳ refers to any period when equipment isn't operational or the production process comes to a halt. It's vital for businesses to grasp and efficiently manage downtime to maintain seamless operations and minimize productivity losses 📉.
How to Change the Asset Status
Go to your Assets/Units/Equipment Section
Click on the desired Asset
If Asset is Not Operational, it will be highlighted in Red on the list
TIP: Learn how to create your own custom asset statuses!
How to Add Downtime
This is to manually add a downtime event.
Click on the Desired Asset to open the asset overview
Under Reliability on the right side, click on Add Downtime
Enter in the Duration, Status, and Time this downtime started
Select Add Downtime to save the changes
How to Create Custom Asset Statuses
Navigate to the Categories Section
Click on the Asset Status tab
Then select + Category to add a new Custom Asset StatusTo edit an existing category, click on the 3 vertical dots next to an existing category
Now that you’ve added the custom categories for Asset status, you can use them when an asset is offline!
TIP: Examples of Asset Statuses include error codes or specific/unique reasons your assets were offline.
How to View your Downtime Metrics
Select the Desired Asset to open the asset overview
Under Reliability on the right side, you'll see options for:
Click on the View Downtime Log
You can filter your date range by when the downtime was added (the default range is the last 30 days)
The date and time this asset was not operational (and how long)
You can even export your downtime data onto a CSV by clicking on the Export button!