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Tracking Asset Downtime
Tracking Asset Downtime

With UpKeep, you can track the downtime of your equipment.

Joseph Schmitt avatar
Written by Joseph Schmitt
Updated over a week ago

Available On: Business Plus


Downtime ⏳ refers to any period when equipment isn't operational or the production process comes to a halt. It's vital for businesses to grasp and efficiently manage downtime to maintain seamless operations and minimize productivity losses 📉.


How to Change the Asset Status

  1. Go to your Assets/Units/Equipment Section

  2. Click on the desired Asset

  3. Change Status

  4. If Asset is Not Operational, it will be highlighted in Red on the list

TIP: Learn how to create your own custom asset statuses!


How to Add Downtime

This is to manually add a downtime event.

  1. Click on the Desired Asset to open the asset overview

  2. Under Reliability on the right side, click on Add Downtime

  3. Enter in the Duration, Status, and Time this downtime started

  4. Select Add Downtime to save the changes​


How to Create Custom Asset Statuses

  1. Navigate to the Settings Section

  2. Select The Assets Module

  3. Select the Asset Status Tab

  4. Select Add

  5. Enter in the Status Name

  6. Select Confirm

Now that you’ve added the custom categories for Asset status, you can use them when an asset is offline!


How to View your Downtime Metrics

  1. Select the Desired Asset to open the asset overview

  2. Under Reliability on the right side, you'll see options for:

    1. Uptime Percentage

    2. Downtime Percentage

  3. Click on the View Downtime Log

  4. You can filter your date range by when the downtime was added (the default range is the last 30 days)

    1. Total Downtime

    2. The date and time this asset was not operational (and how long)

  5. You can even export your downtime data onto a CSV by clicking on the Export button!

💡For more in depth reporting on your Downtime Metrics check out UpKeep Analytics

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