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How to Use UpKeep Offline

You and your team can continue to work in areas that do not have sufficient internet connection!

Updated this week

Available On: Professional and Business Plus


Discover how UpKeep keeps your maintenance operations running smoothly even when you're offline. Learn about the features and functionalities available in offline mode to ensure uninterrupted workflow in our help article.


Offline Functions

A quick breakdown of the functions available in UpKeep Offline by plan type.

Function

Professional

Business +

Work Order Availability

Manual+ Auto Cache

Up to 5

Manual+ Auto Cache

> 5 <100

Updating Tasks

Yes

Yes

Updating Statuses

Yes

Yes

Up to 2 drafts you can create and update

Unlimited

Upload Task Images

5

Unlimited


Access Work Orders Offline - Manual Method

  1. Bookmark your desired work orders

  2. Once you lose connection to the Internet/WiFi, you’ll be notified that you are currently offline.

  3. But you’ll see a blue button that you can tap to show your bookmarked Work Orders!


Access Work Orders Offline - Automatic Caching

Work Orders will be automatically saved if:

  • They are assigned to you (and a team you are assigned to)

  • Work orders are for a non-operational asset or

  • Work orders are due within the working week


Processing Work Orders Offline

While Offline you can update and view:

  • Work Order Status

  • Work Order Updates/Activity

  • Checklist Tasks

While Offline you can view:

  • Work Order Due Date

  • Work Order Description

  • Parts/Inventory on the Work Order

  • Work Order Description

  • Asset and Location on the Work Order

💡 Any updates made will sync once you are back online! 🔄🌐👍


FAQs

How long does data stay cached?
Cached data remains available until it’s either updated or overwritten after syncing.

Can I create new work orders while offline?
Yes, but they’ll only be fully submitted once you're back online. They will be created as Drafts.

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