Available On: Professional and Business Plus
How to Activate Signature Capture in a Work Order
Create or edit a work order
As one of the last steps, look for "Requires Signature"
Make sure it is toggled on
Submit the work order and you're all set!
When you (or someone else on your team) mark a work order as Complete, you will then be prompted to add a signature which you can sign from a mobile device or upload an image from the desktop web application.
After that when exporting your work order into PDF format your signature will be included in that PDF as well!
How to Require Signature Capture on ALL Work Orders Automatically
On our Business Plus plan, you have access to the Work Order configuration module. This allows you to make certain fields required when creating a work order or hide them (or make them optional).
Under Settings > Work Order Configuration > Creating a Work Order > Signature, set it to Required.
This ensures automatically that every new work order generated is set to require a signature in order to complete/close.