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UpKeep Technical Support Information

The Low Down on the Awesome Support team and how to contact us

Candice Ray avatar
Written by Candice Ray
Updated over a week ago

The UpKeep support team is committed to providing round-the-clock assistance to our valued customers. πŸ•’ Whether you have questions, encounter issues, or need guidance, rest assured that our dedicated support team is available 24/7 to assist you.

You can reach out to us via email πŸ“§, chat πŸ’¬, or phone ☎️ at any time, ensuring that your maintenance and asset management needs are met promptly and efficiently. We're here to help whenever you need us. πŸ˜ŠπŸ› οΈ

How To Contact UpKeep Technical Support


From With in your UpKeep account you can open a chat with us and talk to a live rep with in a few hours at max, but more likely minutes. From with in your account click the "contact us" in the bottom left hand corner:


Send an email to [email protected] and let us know what is happening. An awesome amazing support agent will get back to you as soon as they can.


US/Canada: 323-880-0280 International : (866) 817-3778

Issues with the work being done on a Work Order/Work Order Request?

If you have questions/comments/concerns about the status of the Work Order/Request or about the Work that has been done by you you would need to contact your accounts Administrators.

UpKeep is a software provider that helps businesses manage their Asset Operations. It's important to note that UpKeep does not physically perform maintenance work or repairs on equipment.

UpKeep is a software platform that enables businesses to track maintenance activities and schedules. So, if you're experiencing issues with your irrigation or HVAC system, you'll need to contact the service provider (Admin/User/Company) that has invited you to use UpKeep.

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