Available On: Essential, Premium, Professional, Enterprise
Full Admin users enjoy unrestricted access to their UpKeep accounts. They can view and modify all account settings, manage work orders, handle People & Teams, approve work requests, and more.
For organizations that want to grant partial administrative access without compromising control over critical items, UpKeep offers a Limited Admin user type. Limited Admins serve as a middle ground between Full Admins and Technicians, providing advanced functionality and oversight — but with certain restrictions for added security. 🛡️👥🔧
Important: Limited Admins require a paid user license, just like Full Admins.
Limited Administrators Permission
Objects | Action | Limited Admin Permissions |
People & Teams | Make changes in the section | Not Allowed |
| Add new users or teams | Not Allowed |
| Edit or delete existing users or teams | Not Allowed |
| Review or change hourly rates | Not Allowed |
Settings: Access restricted areas (message: "Don't have permissions to access") | Edit or delete settings | Not Allowed |
Objects | CAN Delete (if they created them) | CANNOT Delete |
Files | No | Yes |
Parts | No | Yes |
Set of Parts | No | Yes |
Vendors and Customers | No | Yes |
Categories | No | Yes |
PM Triggers | No (can only archive) | Yes |
Work Orders | Yes | No |
Assets | Yes | No |
Locations | Yes | No |
Meters | Yes | No |
Purchase Orders | Yes (only those they submitted) | Yes (cannot see or delete all POs) |
Note* Limited admins can still edit or add any of the above objects
FAQs about Limited Administrators
Limited admins will receive the same notifications that admins do
They will still appear as Admins in Analytics
Limited admins will still see cost/hourly rates inside of work orders (but cannot view it directly from the People & Teams section))