Managing Sensors
Ben On avatar
Written by Ben On
Updated over a week ago

Available With: UpKeep Edge Subscription


Our physical sensors serve as the primary means of gathering data concerning your assets and facilities. Each sensor operates by capturing readings at predetermined intervals, with the capability of recording data as frequently as once every 10 minutes. Subsequently, these readings are transmitted via radio signal to the cellular gateway for further processing.


Adding a sensor

You can add a sensor by scanning the QR code located on the side/bottom of the sensor OR you can manually input the sensor ID and Security Code found on the label next to the QR codes.

  1. Tap/click the Sensors link in the top-right menu (on the mobile website, you’ll need to tap the three dots to reveal the menu). This will take you to the Sensors page.

  2. Tap / click the “Add Sensor” button (on the mobile website, it will be at the bottom of the screen, on desktop, it will be in the top right).

  3. Scan the QR code located on the bottom of the sensor (or enter the ID and Security Code manually). This will populate the relevant fields, and if you prefer, you can change the name of the sensor and associate it with an asset and/or location. You can always change these values later as well.

  4. Tap/click “Submit” to register and save your sensor.

  5. Add the included AA batteries to the sensor by unscrewing the sensor’s top panel with a small Phillips screwdriver, placing the batteries in the sensor, and then re-screwing the top panel using the included screws.

  6. Within a couple of minutes, the sensor should start transmitting messages and a green “connected” indicator will show up next to it in the UpKeep Sensors dashboard.

  7. Mount your sensor in the desired location, using the included mounting screws or adhesive if necessary.

Repeat for all sensors.


Editing a sensor

You can change the name of your sensor as well as the UpKeep Asset or Location with which it’s associated at any time. You can also change the reading interval (the shortest interval is 1 reading every 10 minutes). From the Sensors tab, click on the sensor you wish to edit. Click the menu icon in the top right (the three dots) and click “Edit”. Change the fields as desired and click “Submit”.


Deleting a sensor

Before you delete a sensor, be aware that deleting a sensor will delete all readings associated with that sensor as well as any incidents associated with that sensor.

If you’re good with that, you can delete a sensor by going to the same menu as Edit (see above) and clicking “Delete”.

Did this answer your question?