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How to Add Images and Notes to a Task on a Work Order via Web and Mobile
How to Add Images and Notes to a Task on a Work Order via Web and Mobile

Adding Images or Files to a Task on a Work Order

Updated over 6 months ago


Available On: Starter, Professional and Business Plus


On your Work Orders, you can assign tasks to be completed by your workers when they are doing the work needed for the day. On these tasks you have the option to add a FILE, a NOTE or an IMAGE to the task for reviewing or showing work has been completed for that specific task.

Any user that is working on the work order can add these to a task. For steps on how to see below.


How To Add Images To A Task via Web

If a receipt or image needs to be added to a task for reviewing, this can be done easily from the work order.

Steps:

  1. Navigate to the Work Order that needs to be worked on

  2. Locate the task that you need to add an image to

  3. Once on that task look for IMAGE Icon

    UpKeep Maintenance Management - Google Chrome 2022-11-10 at 4.33.06 PM
  4. Once you click on that icon you should see this box pop open, when you do click + Add Image

    UpKeep Maintenance Management - Google Chrome 2022-11-10 at 5.43.09 PM
  5. Then you will see a box pop open where you can choose the image to add

  6. Once you add the image, it will show lit up blue and the image will show that you added.

    UpKeep Maintenance Management - Google Chrome 2022-11-10 at 6.05.33 PM
  7. To view the image at anytime click on the image icon and the box will re show.


How To Add A Note To A Task

If a worker needs to leave a note on the task for reviewing this can be done by leaving a note.

Steps:

  1. Navigate to the Work Order that needs to be worked on

  2. Locate the task that you need to add an image to

  3. Once on that task look for NOTE Icon

  4. Once you click on that icon you should see this box pop open where you can leave a note

    UpKeep Maintenance Management - Google Chrome 2022-11-10 at 4.33.33 PM
  5. In order to review the note simply click on the NOTE Icon and the box will pop open and you can see the note.


How to add an Image or Note on a task via Mobile

Sometimes your workers may be in the field working and they are in the Mobile app and may need to add an image or note to a task on a work order. This can be easily done!

Steps:

  1. Log into the Mobile application

  2. Navigate to the work order you are working on (be it search the name or filter for it)

  3. Click and open the work order and navigate to the task section and open it

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  4. Locate the task you need and Click the Image Icon

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  5. Click on Add Photos

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  6. And then choose how you want to add the Photos

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  7. To view the Images click on the Image icon that is now blue

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  8. Then click on View Photo's, and you will be able to see the photo

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1. To Leave a Note on a task Follow Steps 1 - 4 above accept click on the Note icon

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2. Once you click on the Note icon you will be taken to this screen where you can leave a note

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