Available On: Lite, Starter, Professional and Business Plus
Teamwork is essential for a thriving maintenance program, and UpKeep makes collaboration seamless. You can easily tag team members in work orders using the @ Mentioning function, ensuring everyone stays informed and involved. If you need to copy others on tickets, such as notifying a manager or additional team members, you can do so by tagging them directly in the ticket comments or updates. This keeps everyone in the loop and ensures important stakeholders are aware of ticket progress and changes. Stay connected and keep your team synchronized with UpKeep’s collaborative features!
Adding Work Order Update Notes
Open the work order by clicking on it
Click on the Updates tab of the Work Order
Click on the Write a Message box
How to @ Mention in UpKeep Update Notes
Open the work order by clicking on it
Click on the Updates tab of the Work Order
Click on the Write a Message box
Type @, then select the user’s name (Example: @Jane Smith)
If desired, type any other additional details
Select Send
💡You can notify all users assigned to the work order by using @Everyone
