Available On: Starter, Professional and Business Plus
*Starter Plan is limited to 30 Day History in Analytics
Request Analysis in UpKeep provides a detailed overview of maintenance request timelines, from initiation to completion. Key features include:
Timeline Tracking: Monitor the entire lifecycle of maintenance requests. 📅
Frequent Requesters: Identify individuals who submit the most requests. 👨🔧
Common Request Types: Discover the most common types of requests made. 🚧
Submission Details: Track who submitted work orders, their frequency, and submission times. 🕒
Utilize Request Analysis to gain insights into request patterns, improve response efficiency, and streamline maintenance processes. 📊📋🔍📈
⚠️It may take an 1-2 hours to see any new changes reflected in the data for Analytics
How to Use Requests Analysis
The Request Analysis Report is especially valuable for teams managing numerous requesters. It offers a comprehensive overview of maintenance requests, including:
Cycle Times: Analyze the duration from request initiation to completion. 🕒
Key Metrics: Review essential data on both approved and declined requests. 📋
Requester Insights: Gain insights into request patterns and frequency. 👨🔧
This detailed data helps teams effectively manage and optimize their maintenance request workflows, enhancing overall efficiency and decision-making. 📊🔍📅🚧📈🚀
