Available On: Lite, Starter, Professional and Business Plus
UpKeep keeps you informed with both email and push notifications on your mobile devices. If you want to customize or manage these notifications, this article will guide you through the process. Follow the steps below to adjust your email alerts and push notification settings to better suit your preferences.
š”Keep in mind this applies only to individual users, you cannot toggle on/off someone elseās email or push notifications.
How to Manage Your Email Notifications
Users have the option to choose the email notifications that they wish to receive. You can disable and enable:
Email Updates for Work Orders and Messages
Email Updates for Requested Work Orders
Daily Summary Emails
When a Part becomes low stock
Purchase Order Emails
Steps:
Start by selecting Profile
Then, select Notification Settings
Toggle on/off to Enable/Disable all Email Notifications or when toggled ON, select the emails you do want.
Once toggled, the Settings will save!
How to Change your Shift Status
You can easily manage your notifications in UpKeep by switching between "On Shift" and "Off Shift" modes. When you're off shift, notifications are disabled, and you can re-enable them once you switch back to on shift.
Steps to Update Your Shift Status:
Click on your profile icon.
Select "View Profile."
Update your shift status to "Off Shift" to disable notifications or back to "On Shift" to re-enable them.
How to Manage Push Notifications on your Mobile Devices
You can download UpKeepās mobile apps for iOS and Android. If your push notifications are enabled for the app, youāll also receive push notifications when relevant!
The mobile app also has a built-in notifications hub in case you miss a push notification!
For iOS:
First, navigate to your Settings section and tap on Edit Profile
Then, select Push Notification Settings to be redirected to your iOS deviceās UpKeep app settings.
Or you can also navigate straight to your deviceās app settings
Tap on Notifications and make sure āAllow Notificationsā is toggled on
Adjust your alerts the way you prefer and youāre all set!
For Android:
Youāll need to start in your Android deviceās settings and navigate to Apps and select UpKeep
Then tap on Notifications
Make sure that āShow Notificationsā is toggled on
Adjust your preferences as needed and youāre all set!
How to View Notification Activity
Select the Bell Logo in the upper left panel
You will see a popover screen with your notifications
