Available On: Business Plus
Downtime ⏳ is any period when equipment isn't operational or the production process is paused. For businesses, understanding and effectively managing downtime is crucial to ensuring smooth operations and reducing productivity losses 📉. These features are available with the Business Plus Plan. Learn in this article how to set downtime and customize downtime statuses to gain better insights into your operations.
How to Change the Asset Status
Click on the Assets tab on the left-hand menu
Click on the desired Asset
Scroll over to the far right of the Work Orders tab to find the "Reliability" Dashboard
Click on the "Status" drop-down menu to change the status
If an asset is Not Operational, it will be highlighted in Red on the asset list.
From the main asset page, you can search for the asset by their status as well.
How to Add Downtime
This is to manually add a downtime event.
Click on the Desired Asset to open the asset overview
Under Reliability on the right side, click on Add Downtime
Enter in the Duration, Status, and Time this downtime started
Select Add Downtime to save the changes
How to Create Custom Asset Statuses
Navigate to the Settings Section
Select the Assets Module
Select the Asset Status Tab
Select Add
Enter in the Status Name
Select Confirm
Now that you’ve added the custom categories for Asset status, you can use them when an asset is offline!
How to View your Downtime Metrics
Select the Desired Asset to open the asset overview
Under Reliability on the right side, you'll see options for:
Uptime Percentage
Downtime Percentage
Click on the View Downtime Log
You can filter your date range by when the downtime was added (the default range is the last 30 days)
Total Downtime
The date and time this asset was not operational (and how long)
You can even export your downtime data onto a CSV by clicking on the Export button!
💡For more in depth reporting on your Downtime Metrics check out UpKeep Analytics
FAQs about Asset Downtime
Can you set an asset to operational or not operational on a work order?
Yes, you can set an asset status on web and mobile while working a work order.
Will an asset status change back to operational when a work order is completed?
No, to set an asset back to operational, you must manually turn that asset back to operational or create an automation that triggers that asset status change.