UpKeep Edge uses several key concepts to help you monitor equipment conditions, detect issues early, and take action before failures occur. Understanding these terms makes it easier to interpret sensor data, configure alerts, and respond effectively when something goes wrong.

By using thresholds, alerts, incidents, and insights together, you can move from simply collecting data to proactively managing maintenance. This allows your team to identify potential problems sooner, reduce downtime, and ensure issues are addressed quickly and efficiently.

A device that collects data such as temperature, humidity, or vibration and sends readings to UpKeep Edge at regular intervals.

A device that receives data from sensors and transmits it to the cloud using a cellular connection, enabling real-time monitoring.

A defined value that determines when a sensor reading is outside of acceptable conditions. Thresholds are used to identify potential issues.

Indicates that a sensor reading is approaching a threshold, giving your team early visibility before a condition becomes critical.

Occurs when a sensor reading exceeds a threshold but has not yet met the required duration to trigger an alert.

Triggered when a sensor reading exceeds a threshold and remains out of range for a defined duration. Alerts notify your team that action may be required.

A record created when an alert is triggered. The incident remains active while the issue persists and is resolved once readings return to normal.

AI-generated analysis of sensor data that highlights patterns, anomalies, or recurring issues to help your team better understand what’s happening.

A maintenance task created from an alert, incident, or insight and assigned to your team or technicians to investigate and resolve the issue.