UpKeep runs on iOS, Android, and any modern web browser. Below are the minimum requirements and recommended hardware for getting the most out of the platform — whether you're in the field, on the shop floor, or at your desk.
Web Application
UpKeep's web app works on any device running a modern browser — no installation required.
Supported browsers: Chrome, Firefox, Edge, Safari (be sure to run the most updated versions of each browser)
Best performance: We recommend Google Chrome for the best experience.
Internet connection: Wi-Fi or cellular required; offline mode is available on mobile.
Best suited for managers and admins handling reporting, configuration, asset management, and scheduling.
iOS Requirements
Minimum OS: iOS 15 or later
Supported devices: iPhone and iPad
Recommended models: iPhone 12+, iPad (10th gen+), iPad Air
Download the latest version of the UpKeep app from the App Store. To keep the app up to date, check the App Store for the latest version or reinstall the app.
Android Requirements
Minimum OS: Android 8.0 (Oreo) or later
Supported devices: Smartphones and tablets
Recommended models: Samsung Galaxy S-series, Google Pixel 6+, Motorola G-series
Download the latest version from Google Play. To update, check the Play Store or reinstall the app for the latest version.
Windows & Desktop
UpKeep does not have a native Windows or desktop app. Access the full platform via the UpKeep web app on any Windows 10/11 PC, MacBook, iMac, or Chromebook using a supported browser.
Recommended Hardware
The right hardware helps your team get the most out of UpKeep in the field and on the floor.
Primary Devices
Tablets — Ideal for technicians. Large screens make work orders, inspections, and checklists easy to navigate. Recommended: iPad (10th gen+), iPad Air, Samsung Galaxy Tab A9, Lenovo Tab P12.
Smartphones — Most flexible option for quick updates, photo uploads, and push notifications on the go. Recommended: iPhone 12+, Samsung Galaxy S-series, Google Pixel 6+, Motorola G-series.
Desktops & Laptops — Best for managers and admins. Recommended: Windows 10/11 PC, MacBook/iMac, Chrome OS with any modern browser.
Harsh environments: For facilities with dust, moisture, or heavy machinery, consider rugged devices including Panasonic Toughbook, Zebra ET-series tablets, or Samsung Galaxy XCover.
Supporting Hardware
Barcode & QR Scanners — UpKeep supports scanning natively via device camera. Dedicated scanners speed up asset lookups and inventory pulls. Options: Zebra DS2200, Honeywell Voyager, Socket Mobile S700.
Label Printers — Print QR code or barcode asset tags to label equipment and inventory. Options: Brother QL-820NWB, Zebra ZD421, DYMO LabelWriter.
IoT Sensors — Enable predictive maintenance by monitoring temperature, vibration, humidity, or runtime. UpKeep offers native sensors; additional devices connect via custom integration.
Networking — Reliable Wi-Fi is recommended for real-time sync. UpKeep includes offline mode for low-connectivity areas — data syncs automatically when the device reconnects. Supported: Wi-Fi 5/6 access points, LTE/5G data plans.
More Information
Hardware recommendations are guidelines. Verify current OS compatibility with your UpKeep representative.
Download a one-pager for technical and device requirements below.