If you are adding multiple users to your UpKeep team, you can do this through our importing function! If you would like to learn about these different user roles and what they mean, you can learn more here.
Needed to add just one user and don’t want to have to import? Check out our article on how to add People & Teams!
How to Import Users to your UpKeep team
Download our Sample Template for People & Teams. Click Here
Open the CSV file in Excel/Google Sheets
Do not add, remove, or change any headers in Row 1
Add your data beginning with Row 2
Save the CSV file
Upload the new CSV file under People & Teams > Import > Import your File
NOTE: The ID refers to a unique, UpKeep assigned ID. You can find each 10-character ID in the URL when clicking into the location/asset/part/etc. All IDs can also be found when exporting each data set in Column A of the CSV!
A - Email
A valid email address is required
B - User Type
Only valid, acceptable values:
C - Team IDs
This is the 10-character unique ID of the team this user will be added to
For questions or concerns please reach out to Support at [email protected] or via chat in your Upkeep account under Contact US.