Get Started with the UpKeep Launch Program
Welcome to the UpKeep Launch Program! This is your guided onboarding experience designed to help you successfully implement UpKeep across your team.
This program includes three structured training sessions, along with ongoing live Q&A support, to ensure you can confidently set up your system, train your team, and drive adoption.
Use this page to register for each session.
How the Program Works
We recommend attending sessions in the following order:
Data Setup & Import
Administrator Training
Technician Training
Join Q&A sessions anytime for additional support
Each session builds on the previous one, so following this order will help you get the most value from the program.
Session Registration
Session 1: Data Setup & Import (Recommended Starting Point)
This is the first session in the Launch Program and is highly recommended as your starting point. In this session, you’ll learn how to properly structure your data in UpKeep to set a strong foundation for your system.
What we’ll cover:
Location hierarchy best practices
Asset formatting and naming conventions
Data import preparation and execution
Establishing your data correctly is critical, as it directly impacts your workflows, reporting, and overall system performance.
Register below for the time that works best!
Session 2: Administrator Training
This session builds on the foundation established in Data Setup & Import and is recommended as your next step.
You’ll learn how to configure and manage your UpKeep system to support your operational workflows.
What we’ll cover:
User management and permissions
Work order settings and workflows
Preventive maintenance setup
System configuration best practices
Register below for the time that works best!
Session 3: Technician Training
This session is designed for technicians and end users and is recommended after completing the first two sessions. You’ll learn how to use UpKeep in day-to-day operations, focused on the mobile application.
What we’ll cover:
Navigating the UpKeep mobile app
Creating, updating, and completing work orders
Managing tasks and priorities
Best practices for accurate data entry
Register below for the time that works best!
Live Q&A Sessions (Optional but Recommended)
These sessions are designed to support you throughout your Launch journey.
Join at any time to ask questions, get clarification, or receive guidance tailored to your specific use case.
You can ask about:
Data setup and import
Web application navigation
Mobile app usage
General implementation best practices
Register below for the time that works best!
Who Should Attend?
Administrators setting up and managing UpKeep
Maintenance managers and supervisors
Technicians using the mobile app
Anyone involved in your UpKeep rollout
Need Help?
If you’re not sure which sessions to attend or need help getting started, reach out to your our technical support team.