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How to View and Process Work Orders (BETA)
How to View and Process Work Orders (BETA)

How to view and process Work Orders on the UpKeep WO 2.0 BETA

Jason Visenberg avatar
Written by Jason Visenberg
Updated over a week ago

Available On: Lite, Starter, Professional and Business Plus

⚠️ Note: Certain functionalities will differ by plan type. View our Plan and Features list here.


This guide will walk you through the steps to mark work orders as completed, ensuring all tasks are properly documented and closed out. You'll also learn how to review and update checklists, input information, and add completion notes. Whether you're confirming work completion or filling out detailed checklists, this guide has you covered!



How to View the Work Order Details

  1. Select the Desired Work Order

  2. You will see Tabs to view:

    1. Overview: The Work Order Overview

    2. Tasks: Your Task/Checklist Items from this Work Order

    3. Labor: Any associated Labor Costs to the Work Order

    4. Parts: Parts being using on your Work Order

    5. Costs: Any additional costs associated to the Work Order

    6. Files: Any attachments you have added to the Work Order

    7. Activity: Update Notes and comments from your Team Member


How to Process and Complete Your Work Order

  1. Change the Work Order to In Progress and click Start Timer. You can always manually add time after the fact as well.

  2. Add in Costs associated with the work order, like Drive time, Wrench time, Labor, etc.

  3. Add in Parts used to complete the work order

  4. Complete your Tasks and leave any Activity/Update Notes to let your team members know what was done on the work order

  5. When you are ready with your information and the work order has been completed, update the status to Complete

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