Full admin users enjoy unrestricted access to their UpKeep accounts, with the ability to view and modify settings, work orders, People & Teams, approve work requests, and more.
However, for users who require UpKeep functionality without the authority to alter critical items due to security considerations, we've introduced a new user type: Limited Admins. These users occupy a middle ground between full admins and technician users. 🛡️👥🔧👨💼👩💼
What is a Limited Admin restricted from doing?
People and Teams
Limited admins will NOT be able to make changes in the People & Teams section.
They will not be able to add new users/teams or edit and delete existing ones.
They also will NOT be able to review/change hourly rates for individual users
Settings
Limited admins will NOT be able to edit or delete anything under settings. They will see a message that says "don't have permissions to access"
Objects
Limited Admins will NOT be able to DELETE the following objects.
Files
Parts
Set of Parts
Vendors and Customers
Categories
PM Triggers (Limited admins can archive)
Limited Admins WILL be able to DELETE the following objects if they created them.
Work Orders
Assets
Locations
Meters
Purchase Orders (limited admins can only see PO's they have submitted, they cannot see all PO's)
Note* Limited admins can still edit or add any of the above objects
Quick things to note
Limited admins will receive the same notifications that admins do
They will still appear as Admins in Analytics
Limited admins will still see cost/hourly rates inside of work orders (but cannot view it directly from the People & Teams section))