Available On: Lite, Starter, Professional and Business Plus
Full admin users enjoy unrestricted access to their UpKeep accounts, with the ability to view and modify settings, work orders, People & Teams, approve work requests, and more.
However, for users who require UpKeep functionality without the authority to alter critical items due to security considerations, we've introduced a new user type: Limited Admins. These users occupy a middle ground between full admins and technician users. 🛡️👥🔧👨💼👩💼
Limited Administrators Permission
Objects | Action | Limited Admin Permissions |
People & Teams | Make changes in the section | Not Allowed |
| Add new users or teams | Not Allowed |
| Edit or delete existing users or teams | Not Allowed |
| Review or change hourly rates | Not Allowed |
Settings: Access restricted areas (message: "Don't have permissions to access") | Edit or delete settings | Not Allowed |
Objects | CAN Delete (if they created them) | CANNOT Delete |
Files | No | Yes |
Parts | No | Yes |
Set of Parts | No | Yes |
Vendors and Customers | No | Yes |
Categories | No | Yes |
PM Triggers | No (can only archive) | Yes |
Work Orders | Yes | No |
Assets | Yes | No |
Locations | Yes | No |
Meters | Yes | No |
Purchase Orders | Yes (only those they submitted) | Yes (cannot see or delete all POs) |
Note* Limited admins can still edit or add any of the above objects
FAQs about Limited Administrators
Limited admins will receive the same notifications that admins do
They will still appear as Admins in Analytics
Limited admins will still see cost/hourly rates inside of work orders (but cannot view it directly from the People & Teams section))