New to UpKeep? Start here!

For all customers and how to get your Upkeep account set up and running!

17 articles in this collection
Written by Ryan Chan, Joseph Schmitt, Peter Kim and 3 others

Intro to UpKeep

What technical requirements are needed to use UpKeep?

iOS, Android, Web Application Requirements

Written by Ryan Chan
Updated over a week ago

Paid and Free User Types within UpKeep

There are 7 user types with UpKeep, 4 of those user types are paid and 3 are free.

Written by Ryan Chan
Updated over a week ago

UpKeep Self Start Account Set Up

How and where to start to get your account set up

Written by Candice Ray
Updated over a week ago

Team Introduction Template

Communicate to your team that you are implementing a new system with this quick template that you can edit!

Written by Ben On
Updated over a week ago

Advanced Account Set-Up

Getting into the finer details of Account set up

Written by Peter Kim
Updated over a week ago

Free Training Resources for your Team

UpKeep University and Maintenance Community

UpKeep University offers training courses so you can become certified in all things UpKeep.

Written by Candice Ray
Updated over a week ago

Changing your Settings

How to set your Language in UpKeep Account on the Web

Spanish, German, Arabic and more languages to come!

Written by Ryan Chan
Updated over a week ago

Where to Set Your Company-wide Settings

This article explains the different settings that you can change to maximize your team’s productivity and streamline your workflow!

Written by Ben On
Updated over a week ago

How to Change your Date Format and Time Zone

Learn how to change your Date and Time settings.

Written by Joseph Schmitt
Updated over a week ago

How to Change the Currency in UpKeep

This doc will show you how to change or set the currency in your UpKeep account

Written by Ryan Chan
Updated over a week ago

How to Change/Set your Business Type in UpKeep

Changing nomenclature in the app from locations to building locations or facility locations

Written by Ryan Chan
Updated over a week ago

How to Edit your Company Profile

Add or edit your company’s information to include address, number, website, and even company logo!

Written by Joseph Schmitt
Updated over a week ago

How to Change Your Email Address/Username

This doc will show you how to change your email address/username

Written by Joseph Schmitt
Updated over a week ago

How to Change and Reset Your Password both on Web and via Mobile App (IOS and Android)

This doc will show you how to change and reset your password across web and mobile devices

Written by Ryan Chan
Updated over a week ago

How to Manage your UpKeep Push and Email Notifications

UpKeep sends email notifications and push notifications on your mobile devices. This article explains how you can manage those notifications

Written by Renee Hernandez
Updated over a week ago

Implementation Services

Quick Start Implementation Package Option

This package is ideal for customers with multiple users and/or locations who are looking to get the most out of UpKeep

Written by Peter Kim
Updated over a week ago

Advanced Implementation Package Option

With larger companies that need a more complex set-up, get the support of our full team with the Advanced Onboarding package.

Written by Renee Hernandez
Updated over a week ago