UpKeep and Zendesk has never worked better before. With so many businesses using Zendesk to streamline their requests, we decided to create an integration as well. While there are SO many different possibilities for how UpKeep can integrate, we chose one that might be helpful! Here's how it works:
- A new request via Zendesk comes in which a maintenance category assigned to it
- Our integration takes this request and generates a work order from it and assigns it the the facility maintenance team
This integration is only available in our business plus and enterprise plans.
Contact your customer success manager to get help setting up these integrations!
If you're interested in upgrading your plan -- shoot us an email at firstname.lastname@example.org and we'll help you get set up!